About this property

Elegant Accommodations: Hakone Suishoen in Hakone offers a 5-star ryokan experience with a hot spring bath, spa and wellness center, sauna, and open-air bath. Guests can relax in the garden or on the terrace and enjoy the scenic views. Comfortable Amenities: The property features air-conditioning, balconies, private bathrooms with bathrobes, and free toiletries. Additional amenities include a mini-bar, TV, and electric kettle. Free on-site private parking is available. Dining and Services: Dinner and breakfast are provided by the property, highly praised by guests. The restaurant offers a variety of cuisines, and massage services enhance the relaxation experience. Local Attractions: Located less than 0.6 mi from Kowakudani Station, the ryokan is also close to Hakone-Yumoto Station (5.6 mi) and Shuzen-ji Temple (29 mi). The surrounding hot spring area provides ample opportunities for relaxation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Free Private Parking Available On Site

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 king beds
and
2 futon beds
1 king bed
and
2 futon beds
2 twin beds
and
2 futon beds
1 king bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Donna
    United States United States
    The excellent service started with pre-stay communication regarding personal preferences and a food allergies inquiry. The service was attentive and caring with many English-speaking staff. We had breakfast and dinner here every day and the...
  • Yulin
    Canada Canada
    Beautiful setting and luxury accommodation. The meals were exceptional.
  • Dmitrii
    Spain Spain
    Unbelievable experience. Stunning views during our way there, excellent room, fantastic dinner, incredible private hot springs bath nice staff. Nice walkings and nature around.
  • Vincent
    United States United States
    Everything was excellent. Especially the food. All rooms have a private onsen and are quite big compared to the rest of Japan. Almost all of the staff can speak English to a decent level.
  • Maryna
    Hungary Hungary
    I don’t even know where to start - it is almost as if we entered a separate divine and healing dimension, far from the everyday world. - the rooms were marvelous, with everything we needed for comfort, we loved the Japanese-style sitting area in...
  • Michelle
    United States United States
    What a beautiful ryokan! Staff met us at our taxi in the driveway, brought us to a table to have tea while they took down our passport info. A gentleman that my daughter said was named Bae, brought us to our comfort twin maisonette and showed us...
  • Jenny
    Canada Canada
    Beautiful property, amazing dinner. Staff made you feel special.
  • Nelson
    United States United States
    We really enjoyed our stay and wished we could have stayed longer. The buildings and grounds were amazing the room was great. We also really enjoyed our meals, with the one exception below.
  • David
    United States United States
    Wonderful staff, great rooms and the food was amazing.
  • Victor
    Canada Canada
    Beautiful property, quiet and tucked off the main road. Wonderfully traditional Japanese aesthetic with extremely welcoming service. Would return 10/10.

Area info

Amenities of Hakone Suishoen

Great facilities! Review score, 9.4

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Spa
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Golf course (within 2 miles)
    Additional charge

Media & Technology

  • Flat-screen TV
  • CD player
  • DVD player
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Shuttle service
    • Daily housekeeping
    • Suit press
    • Concierge
    • Baggage storage
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    • 24-hour front desk
    • Room service

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe

    General

    • Designated smoking area
    • Air conditioning
    • Heating
    • Interconnecting room(s) available
    • Facilities for disabled guests
    • Non-smoking rooms

    Spa

    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Spa
    • Sauna

    Languages Spoken

    • Japanese

    House rules

    Hakone Suishoen takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 7:00 PM
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
    Smoking
    Smoking is not allowed.

    The fine print

    Must-know information for guests at this property

    The hotel has a free 2-way shuttle service to Kowakidani Station. If needed, guests are required to inform the hotel at the time of booking.

    Dinner hours are 18:00-20:30 (last start time). If you have a preferred time, please let us know in advance. If we cannot meet your request, we will contact you.

    Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    To prepare appropriate amenities, the hotel requests to be informed of the number of guests and their genders, at the time of booking.

    Please include whether you have any food allergies, and which if applicable, at the time of booking.

    FAQs about Hakone Suishoen