You might be eligible for a Genius discount at Sutton Place Hotel Ueno. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: Sutton Place Hotel Ueno in Tokyo offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a kitchen with a refrigerator, microwave, and stovetop. Additional amenities feature bathrobes, free toiletries, and a work desk. Essential Facilities: Guests enjoy free WiFi, private check-in and check-out, a lounge, elevator, shared kitchen, full-day security, and luggage storage. The hotel provides a sofa bed, wardrobe, and parquet floors for added comfort. Prime Location: Located in the city center, the hotel is 14 mi from Tokyo Haneda Airport. Nearby attractions include the Front gate of Honobo In Kanei-ji Temple (6-minute walk), Ryukoku-ji Temple (1312 feet), and Ueno Station (1640 feet). Guests appreciate the convenient location and excellent service.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.4)


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
Bedroom
2 twin beds
Living room
2 sofa beds
1 twin bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Behrens
    United States United States
    Great location right next to Ueno station, friendly staff!
  • Consuelo
    Philippines Philippines
    Clean room, easy to follow instructions, disciplined guests and amenities. The staff were nice to me even though i didn’t speak Japanese. The laundry area and kitchen and common room were also amazing.
  • Varvara
    Russia Russia
    The hotel is a bit old it made of really sturdy and good materials, it has real wooden flooring, furniture, the bathroom is well planned and even though the space is not big they managed to fit full length bathtube with good shower and top notch...
  • Wei
    Taiwan Taiwan
    No smoke smell, unexpected tbh vague separation between bathroom and bedroom which was kinda weird but ok
  • Edward
    United States United States
    The location was good for getting here on the subway and visiting Ueno Park
  • Sukanya
    Thailand Thailand
    I like this place because it is very close to Ueno Station only 3 minutes walk but it would be great if they can provide the breakfast 😃 The room and bathroom are clean and the water pressure is very strong. You can shower and bath.
  • Sukanya
    Thailand Thailand
    The location was great but it was pity that no breakfast. The staff is very friendly and speaks good English.
  • Joe
    United States United States
    Great location near the Ueno train station. Easy access to and from Narita airport. Clean, quiet and comfortable room.
  • Damien
    Australia Australia
    Great location close by Ueno station. The value for the size of the rooms was very good. Mine was a last minute booking for only 1 night, but would have been happy to stay at the hotel for a longer stay.
  • Gigi
    Philippines Philippines
    Location! Right at the back of jr station, so convenient

Hotel area info

Amenities of Sutton Place Hotel Ueno

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Family rooms
  • Laundry
  • Elevator
  • Heating
  • Baggage storage
  • Designated smoking area
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Additional bathroom
  • Bidet
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens

View

  • City view
  • View

Kitchen

  • Shared kitchen
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Lockers
  • Vending machine (drinks)
  • Private check-in/out
  • Baggage storage
  • Laundry
    Additional charge

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Japanese
  • Chinese

House rules

Sutton Place Hotel Ueno takes special requests – add in the next step!
Check-in
From 4:30 PM to 12:00 AM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Must-know information for guests at this property

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sutton Place Hotel Ueno