About this property

Located in Hamburg, 3.9 miles from Hamburg Fair, Best Western Premier Alsterkrug Hotel provides accommodations with a garden, private parking, a terrace and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The hotel features a sauna and a concierge service. All rooms at the hotel are equipped with a seating area, a flat-screen TV and a safety deposit box. The private bathroom is equipped with a shower, free toiletries and a hairdryer. Guest rooms will provide guests with a desk and a coffee machine. A buffet, continental or vegetarian breakfast is available at the property. At Best Western Premier Alsterkrug Hotel guests are welcome to use a spa center. The area is popular for canoeing and cycling, in addition, bike rental and car rental are available at this hotel. Hamburg Dammtor Station is 4 miles from the accommodation, while Congress Center Hamburg is 4.3 miles away. Hamburg Airport is 1.2 miles from the property.

Distance in property description is calculated using © OpenStreetMap

Best Western Premier
Hotel chain/brand
Best Western Premier

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
1 full bed
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Sustainability

This property has 2 third-party sustainability certifications.
  • DEHOGA Umweltcheck
    DEHOGA Umweltcheck
  • GreenSign
    GreenSign

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Driti
    Denmark Denmark
    The staff, the room, the bathroom and facilities. Great breakfast and very helpful staff.
  • Eva
    Spain Spain
    The Staff was wonderful and very welcoming. They went out of their way to help out with everything I needed, and even gave recommendations about things to do.
  • Eckart
    Canada Canada
    Very nicely appointed room - lots of cupboard / closet space.
  • Julia
    United States United States
    We were met with a smile and helped promptly. It’s in a good location, close to the airport. Our room was ready and we enjoyed a delicious dinner with exceptional service.
  • Ann
    United States United States
    We chose this hotel because it was close to the airport and we had an early flight the next morning. Free on-site parking.
  • Sehlorana
    South Africa South Africa
    The room was amazing and the staff offered excellent service.
  • Roberto
    Spain Spain
    Restaurant was very good. The location is perfect, close to the airport.
  • Radostin
    Bulgaria Bulgaria
    The room was nice and clean, the breakfast was OK too. The location is near the airport which makes it convenient when travelling by plane.
  • Raissa
    Germany Germany
    The installations are in very good state and it is all very clean. The restaurant for lunch is excellent and the staff there very friendly.
  • Mohammad
    United Kingdom United Kingdom
    The attitude of the staff and the cleaness and tranquility of the environment.

Hotel area info

Restaurants

2 Restaurants On Site
  • Alsterkrug Restaurant
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • BRABAND Bistro & Wein
    • Cuisine
      Mediterranean • German • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of Best Western Premier Alsterkrug Hotel

Great facilities! Review score, 8.7

Most popular amenities

  • Private Parking
  • Free Wifi
  • Spa
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Bowling
    Additional charge
  • Cycling
  • Hiking
  • Canoeing
  • Fishing

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Radio
  • Telephone

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs € 18 per day.

  • Parking garage
  • Electric vehicle charging station

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Spa

  • Locker rooms
  • Fitness
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English

House rules

Best Western Premier Alsterkrug Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Check-out
From 4:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
€ 27 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

In order to stay at this property you have to provide a valid proof that you are fully vaccinated against or recovered from COVID-19.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Best Western Premier Alsterkrug Hotel